Thanks Dave. Curious what your existing analytics didn't or couldn't show you that Greenflash does, and how did you go about hand-rolling tooling previously? Any lessons in the build-your-own portion that are worth sharing?

Good questions. So I use Amplitude which I love, but it's tracking mostly clicks. Great for portions of our product, but didn't give me a lot around the conversations.

Hand rolled was mostly looking at conversation logs and passing Claude those sometimes, but we never got to automating that, so it was "as we thought about it", not every day delivered to email and slack as you guys do. That's a big win. It's worth noting I actually still use Claude but WITH greenflash, so I point Claude at the Greenflash CLI and use it when I need to do even further research across different customers and correlate conversations with other signals in logs or product .. but the inbox of signals that's built in directly to Greenflash goes a really long way for us.