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wrs 5 hours ago

Everyone suffers from this, not just the scam victims. I opened a bank account for a new business this year, and the friction for doing perfectly normal things was ridiculous due to the bank’s paranoia about scams. I couldn’t even make an initial deposit from my previous business, or transfer money to my personal account, without triggering a fraud alert and freezing the entire account (couldn’t even log into the bank website) until I could call and verify that it really was me on both ends of the transaction.

dieselgate 4 hours ago | parent [-]

From a business perspective genuinely curious to know general location and bank name for this. In WA state I've only dealt with minor scrutiny (from credit union not bank) asking if the business is involved with cannabis otherwise it's been easy.

wrs 2 hours ago | parent [-]

This was Chase, in WA. Part of the problem may be that I used an address on the account application that didn't match the one on the state company registration. Rather than let me update the application, they required that I update the state registration to match it ($50 fee btw). (To be clear, both addresses were current and valid.) That may have set some kind of risk flag that increased scrutiny later.

But they were specifically worried about the transfers being scams -- at least, that's what they said. They insisted on calling my other bank to verify that I was in fact the owner of the other business account. And I know there's been a big increase in things like fake real-estate scams, so paranoia is understandable.

However, the way bank fraud/risk departments work is generally completely opaque. I've previously had Bank of America refuse to open an account, with no reason given and no possible recourse. And I can't imagine a much more vanilla, boring, good-credit person than me, so I have no idea what set them off!