Yeah my bank does the same except don’t think there is an opt out.

Kinda crazy

Spam 0, you’ll eventually get some customer service agent

Fancy private bank so getting a human isn't the issue

...but I know one of the signals they use for authentication is voice analysis in background...which I do not love.

	▲	reactordev 3 hours ago \| parent [-]
		That’s the sneaky bit they don’t tell you when you hear the “This call may be monitored or recorded” part.