> Most people outside the tech industry don’t care

This is and always will be incorrect and just the go-to excuse and/or justification. People do care but their brains are too muddy from stress, lies, ambiguous information and the lack of time to separate truth from campaigns/propaganda/proprietary agendas.

This can be interpreted as people not actively caring, as in the infamous "nobody cares" and "nobody can do anything about that anyway" but it's actually passive carelessness that has it's origin in a conspiratorial kind of treatment of lower classes by upper classes. But that's boring.

What's exciting is that it holds true upwards. Top 10% earners "don't care" if they "loose" 50000 dollars due to fraud by people "above their pay grade".

Hop, hop, hop ... people hate the tech industry because they somewhat expect that skilled and/or smart people with resources, opportunity and time do things the right way ... because they can, because they say "we can" and "we will" and "the people" a lot in various ways.

It causes at least a little nausea to suddenly realize that young or middle aged or seasoned engineers and business people behave like aging placeholder representatives that were picked because they are "representative enough".

This, of course, partially stems from several cognitive fallacies about the things that evolution and expertise seem to imply but don't.

In the end, it's not hate but recurring disillusionment and disappointment ... that the tech industry is no better than 13 year old drug dealers getting the teens next door hooked on punched bullshit or violent pimps and malpracticing doctors.

"It's a shame, really."

That said, the tech industry is doing it's job and delivers and it's human nature to expect "more" from capable people as well as to be disappointed when they don't--especially when patterns of malicious intent emerge and become systematic and systemic ... which has been halpening over and over again ...