Reading this makes me feel like we have not learned any lessons at all in software engineering and UI design since the 1980s.

Maybe, but I’ve searched for it many times out of curiosity, but have never managed to locate it online, and wouldn’t know if paper copies exist.

Do you have a link?

	▲	kleiba2 6 minutes ago \| parent [-]
		This one maybe? https://archive.org/details/ibm-saa-cua-basic-interface-desi... PDF link in the box on the right.