If your in EU, you contact the local EU consumer group where you buy the device.

https://www.europe-consommateurs.eu/en/who-we-are/about-us/e...

And file a complaint... As that breaches a dozen or more EU laws. If a lot of people do it in all the countries, it becomes a national issue.

That is the only way you fix things, and yes, we have had multiple successes with companies taking the piss. Even Samsung can not escape as their have officies in the EU and sell products there.

For the folks outside the EU, ... Its a harder fight and you need to look up your local agencies.