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A dock that wakes up reliably(fabiensanglard.net)
48 points by ingve 4 hours ago | 37 comments
wpm 7 minutes ago | parent | next [-]

I wish I could have submitted this entire thread as an exhibit to every commenter in the "Mac Pro Discontinued" thread from a few months ago telling me "jUsT uSe tHuNDeRbOLT!"

bana-io an hour ago | parent | prev | next [-]

What I would have done is tested it with an Android phone. My Samsung S26 Ultra allows me to connect to an external display via a USB C hub. So the test setup would be:

1. Plug the phone into hub.

2. Check that you get display output, the mouse and keyboard are working whilst the screen is not turned off and the phone is not locked.

3. Lock the screen and wait for the screen to turn off, thereby mimicking suspend.

4. Try to make the phone resume by using the attached keyboard and/or mouse.

If all goes well, the monitor should turn on after unlocking the phone or using the keyboard / mouse.

# Other things to try

Again try and reproduce the issue with a Samsung tablet that supports display out via USB C.

Connect the keyboard via Bluetooth and try to make the laptop resume. I found that connecting a Keychron keyboard via bluetooth allowed me to resume a Macbook Pro. I was kinda surprised that this worked.

Does the same issue occur on Linux as well?

I guess you could attach a USB packet type of debugger to ensure that data is being sent to the laptop by attaching the debugger to the cable that connects to the host machine. If you see USB traffic when the monitor goes to sleep and you are pressing keys in the keyboard and the dock still has power that means the dock is working fine so you can rule that out.

CTDOCodebases 13 minutes ago | parent [-]

My Android Phone will connect to my dock and all connected hardware functions as expected but it doesn't charge the phone. After the first disconnect subsequent connections to the phone will just charge the phone but the phone does not detect the hardware connected to the dock. If I then remove the power cord going into the dock and connect the dock up to the phone then no hardware is detected but if I then proceed to insert the power cord into the dock the hardware connected to the dock starts working but the phone is not charging.

It's a cheap phone with a USB-C port that works at USB2 speeds and the dock uses display-link but go figure.

jolux 3 hours ago | parent | prev | next [-]

My experience with non-Apple Thunderbolt products has been pretty dicey across the board. My ASUS motherboard has a port and theoretically works with it but across several firmware, BIOS, and driver upgrades, I’ve never actually got it to successfully recognize my TS4 as a Thunderbolt device, only USB.

ainka-ainka 22 minutes ago | parent [-]

Does the laptop have an AMD processor? This is expected behavior with them.

golem14 2 hours ago | parent | prev | next [-]

I think there's a solid case for someone to make a monitor with a working, built-in dock. I mean, many monitors already have USB-outs for keyboards and 2nd displays and such.

I think monitors are a sweet spot - they tend to stick around longer than computers, and docks really don't need to change a lot over time, at least now with thunderbolt out there. Fewer cables, too.

I like the idea of standalone docks, and I purchased a few, but none reliably worked for me.

sbuttgereit an hour ago | parent | next [-]

I have a Samsung Odyssey Neo G9 monitor which basically does this. It basically has a simple KVM built into it. So my keyboard and mouse connect to the monitor, but then the monitor is connected to my desktop and a laptop. Using the monitor controls, I select which system I am using and get the display for that system as well as the keyboard/mouse activated for that system. There are different options for having them both on screen at once, but only one active for the controls, but I don't find that as useful as just having one system at a time being the sole focus.

shepherdjerred 44 minutes ago | parent | prev | next [-]

Apple's monitors fill this gap, but they are obviously quite expensive

m463 2 hours ago | parent | prev | next [-]

Some monitors kind of do this. They have usb-c connectors for laptop video and charing and can do kvm-ish stuff, having a usb hub for talking to a keyboard and mouse (switchable between inputs).

look for dell monitors with kvm

enlightens an hour ago | parent [-]

I have a ViewSonic ultrawide like this, picked it up as a factory refurb from their eBay account. Makes it incredibly easy to switch between work and personal laptops (Mac and pc), as well as a gaming tower.

appplication 2 hours ago | parent | prev | next [-]

Could not agree more it makes a ton of sense

wonnage 2 hours ago | parent | prev [-]

Dell has a few. I have the U2723QE. It reliably wakes up my Windows desktop but waking up my Macbook is a crapshoot. I'm pretty sure the issue is in Apple's software, not the docks.

awakeasleep 2 hours ago | parent [-]

I've been following this issue pretty closely, and it's not only Macs that have this problem with dell monitors, if you check out the dell support forum there are various PC users reporting the problem even dell precision users. Also there are various other problems with the monitor firmware like it crashing and needing to be restarted etc.

Additionally, if you look at the firmware updates they published for the successor U2725QE you'll see things[0] again not specific to Macs like

* resolves monitor wake-from-sleep issues; and * resolves daisy-chained monitors not waking from standby;

Which may not be exactly the same bug, but probably is & it shows the problems are getting addressed in Dell's own firmware

[0]https://www.dell.com/support/home/en-us/drivers/driversdetai...

antod an hour ago | parent | prev | next [-]

My Lenovo Thunderbolt 3 docks wakes up reliably, the problem is that it keeps randomly nodding off for a second or so causing the monitor to lose signal and have to sleep/wake itself.

nashashmi 3 hours ago | parent | prev | next [-]

I use two different docks. Dock 1 is a cheap chinese dock with some ports that worked (it has many ports). Dock 2 is hp g2 (an expensive dock). Occasionally the screen shuts off and resumes a second later in the dock 1. And resuming from sleep, the laptop doesn’t detect the keyboard. I figured it was until the laptop is fully up, I should not plug in the usb. On dock 2, the laptop goes to sleep and won’t turn back on from the keyboard until I press the power button.

hinkley 3 hours ago | parent | prev | next [-]

I had the first generation Anker TB2 doc and that was the first time I ever saw them produce a product that was a dud.

They sent me a replacement and I had the same problems. Then found out it was a design problem not a manufacturing one. They could send me 10 more and they would still not wake up all the ports properly. I don't even recall now what series of ritual steps I took to wake it up. I think unplugging it completely from everything. Which is actually more cable wear than not having a dock.

userbinator 2 hours ago | parent | prev | next [-]

Thunderbolt/USB-C protocols are basically at the edge of what's electrically possible. If you look at Ethernet equipment that's roughly in the same speed range and notice how much it costs, it's clear there are heavy tradeoffs with the consumer stuff.

ak217 2 hours ago | parent | prev | next [-]

I use a bunch of Lenovo Thunderbolt docks, with both Macbooks and Thinkpads. The older models go for as little as $20 used nowadays. I had to update the firmware on the really old ones, but after that they work flawlessly and let me connect 2x4k60 monitors.

OptionOfT 2 hours ago | parent [-]

I have a ThinkPad Thunderbolt 4 Workstation Dock - Type 40B0.

Last time a firmware update came out I couldn't run it from my Lenovo laptop. I had to use a non-Lenovo one. Really made me angry about their quality control.

Next to that the dock has this weird behavior when the laptop is asleep, the monitors wake up every 5 minutes.

hankbond 3 hours ago | parent | prev | next [-]

Please take this gently, but I did not really walk away from this post having gained anything. I don't have any problems with the post in isolation but I just don't feel it really offers enough weight to be here if that makes sense.

I read a few of your other posts and your writing style is direct and pleasant in a way I appreciate. Thank you for actually writing things.

nickelpro 3 hours ago | parent | next [-]

OP is not the author.

Fabien Sanglard's HN handle is fabiensanglard

TrainedMonkey 3 hours ago | parent | prev | next [-]

The author does not call it out, but I think the point is that it's not only the dock. I've been struggling with MBP wakeup issues for a while. We have a whole zoo of various apple devices attached to a number of docks. All of the monitors are Odyssey Neo G9. TL:DR an issue with MBP port, MBP to Dock link, Dock, Dock to Monitor link, or the monitor itself could cause the unplugging dance.

In addition, it takes some time for Apple to squash bugs after releasing new hardware or software. M5s used to be unreliable with Anker TB4 until 1-2 months ago.

bombcar 3 hours ago | parent [-]

Us old people have the idea of peripherals as input (keyboard, mouse) or output (monitor, printer) - but they've all been input/output for two decades or more; and Thunderbolt and friends are much more like an Ethernet network (reliability of Wake on LAN, anyone?) than they are simple point-to-point connections.

Meaning - anything could be the device preventing what you expect to happen, even if it looks like it should be impossible and have nothing to do with it.

shermantanktop 37 minutes ago | parent [-]

HDMI CEC is the bane of my (home theater) existence.

Which device just woke every other device up at 4am?

Which device just shut everything down while I was in the middle of a movie?

And are they the same device?

nashashmi 3 hours ago | parent | prev | next [-]

I’m hoping the comments will have a better insight into what’s happening

TacticalCoder 3 hours ago | parent | prev [-]

> I did not really walk away from this post having gained anything

Then my comment won't help you much: since I swapped my MacBook Air M1's 27" monitor for a 34" one from the same brand, it's only been the exact clusterfuck of unreliable "wake up not working properly anymore" for no friggin' reason. Except in my case it was working fine, and now it's not anymore.

LennyHenrysNuts 3 hours ago | parent | prev | next [-]

Never thought it could be the monitor. I have an HP dock with an HP laptop for work and it's totally unreliable waking from sleep.

My chances of getting new monitors are slim in this climate but it's a new avenue of investigation at least.

altairprime 2 hours ago | parent | next [-]

USB4 or 240Hz monitors are more likely to have a modern HDMI/DP chipset, relative to 60Hz monitors. It’s not a certain relationship but it can be a useful filter for dreck to narrow one’s choices to monitors that support either USB4, or 4K at 75+ fps, since that wipes out a lot of old HDMI 2.0 chipsets — which is a useful, if imperfect, proxy for Thunderbolt chipset quality. A monitor that’s just trying to hit $100 will cheerfully target old HDMI and old DisplayPort with random-old-DSC. For Apple gear, random crap like that will typically end up being a disaster for Apple laptops, anyways, because Apple takes for granted that all of those stacks are in sync and before USB4 they rarely were.

Lord_Zero 2 hours ago | parent | prev [-]

Yeah and the author linked a $1100 monitor lmao

ahartmetz 2 minutes ago | parent [-]

It's apparently some kind of fluke, maybe the 27" model is out of production. The 32" model costs a little over 700, which is the current price range. I just paid 640€ for an LG 32" 4K OLED (+165 Hz FreeSync) monitor.

matt_daemon 3 hours ago | parent | prev | next [-]

Anyone know what that keyboard is?

schaefer 3 hours ago | parent [-]

I think it's the 8BitDo Retro Mechanical Keyboard [1] with the "M edition" keycaps.

[1]: https://www.8bitdo.com/retro-mechanical-keyboard-m/

erdaltoprak 2 hours ago | parent | prev | next [-]

My OWC Thunderbolt Pro dock is still the most feature packed one with 10g and good heat dissipation

rage8885 7 minutes ago | parent [-]

Mine is great for the most part but every so often the ethernet just stops working and only restarting the dock by unplugging it will fix it

turtleyacht 3 hours ago | parent | prev | next [-]

Switching the monitor worked. Wonder if an HDMI dummy plug, a virtual monitor emulator, would have helped.

phendrenad2 2 hours ago | parent | prev | next [-]

I just looked up who runs the Thunderbolt specification, and was surprised to see that it's owned by Intel. But Thunderbolt 4 was donated to the USB Implementers Forum so maybe that's why things are improving.

dominotw 3 hours ago | parent | prev [-]

> ASUS ROG Swift (PG27UCDM)

any benefits in coding and reading hackernews