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| ▲ | cm2012 4 hours ago | parent | next [-] |
| New York Times is one of the worst and most famous offenders of making it hard to cancel your subscription. There are companies that make it as hard or spammy but few with the reach of the NYT |
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| ▲ | wincy 5 hours ago | parent | prev | next [-] |
| If anything, based on Louis Rossman’s experiences it’s quite the opposite - petty bureaucrats do their damndest to ensure it’s as difficult as possible to run a business in New York. |
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| ▲ | lostlogin 2 hours ago | parent | prev | next [-] |
| > Is the Times really that egregious of an offender compared to the other businesses? Yes. |
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| ▲ | bell-cot 4 hours ago | parent | prev | next [-] |
| I was thinking more of the Times and Guardian being in rather similar lines of work, and the opportunity to cast some shade on a rival. |
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| ▲ | IncreasePosts 3 hours ago | parent | prev [-] |
| NYT is the biggest brand that I know of that pulls these "easy to subscribe, hard to unsubscribe" antics. Especially galling because if you live in california, you can cancel with just a click, so obviously it is possible, but if you live in 49 other states you are forced to listen to a sales pitch from a human before being allowed to unsubscribe |