I imagine part of the performance issue is their encryption flow? Their search is sub par even with the on-device search enabled, but besides that i’ve been a happy customer for a few years now. Catch all domain, multiple domains, their cli lets you download all messages and I setup a RAG flow to better search.

Regarding outages, this is the first one I’ve actually noticed and affected me. Obviously not great, but maybe I’ve been deluded in seeing GitHub‘s fiasco of what acceptable means.