You're right, and to me it's refreshing to see a promo video that shows how the real product works, rather than a sanitized over-produced edit that takes out all the flaws.

I'm currently watching Better Call Saul for the first time with my wife. The fact that they used old ladies for the Ad, and that it is evident they are reading from a prompt (fake-ish feeling) gives me strong James McGill vibes haha. Hopefully the actresses were paid handsomely.