> We’ve taken our arrows through the years for lots of things that frankly aren’t our fault, but are rather the reality of being the primary communications platform for all of humanity, and humanity is flawed. I’m proud of the efforts we have made to ameliorate humanity’s worst impulses while enabling some of our best tendencies, including that desire to connect.

This is something I think Facebook has been unfairly attacked for. Yes, Facebook didn't do everything perfectly, sometimes they were negligent, but they did also try quite a bit (both financially and manpower-wise).

The reality is, anyone else would've failed the same way. The problem wasn't that Facebook was evil or negligent, it was that being the "primary communications platform for all of humanity" was always going to be impossible to moderate, and it was always going to turn nasty.