In recent years I've needed to use a Wash & Fold service, and I've gone through at least 8 of them with acrimonious disputes and really awful service.

The last one was getting all my clothes clean, but they always folded them in the most haphazard ridiculous way; some garments were deliberately turned inside-out, etc. (It was kind of a racist thing, by the workers who were not of the friendly owner family at the front counter. Happens all the time to me.)

Another annoying thing that they did was that anytime a garment had a drawstring, it would end up extracted or completely pulled into the waistband. The front-counter owner lady even pointed this out, rather gleefully, and "apologized" and handed me the disassembled pair of shorts.

In the meantime, I found that a lacquered chopstick was very useful to route the drawstring back through the waistband, along with a pair of tweezers or needlenose pliers, to fish out the end from deep inside there.

Since then, I've switched to a service that is treating me with respect, and the lady is amazingly good at sorting and folding! Yay!