There are cases when providing service for remaining 2% isn't profitable. It's better just say "sorry".

I used to work in company where we have spent a lot of time making custom fixes for our software in order to work-around wired hardware/software bugs on machines of individual customers. Yes, we provided service for remaining 2% or so, but in cost of slowing-down overall product development and not making our product better for remaining 98%.

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xdertz 3 hours ago | parent [-]

So how about also getting rid of all regulations for wheelchair friendly infrastructure while we are at it? Way too expensive and it is even less than 2% of the population that requires it.

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groundzeros2015 2 hours ago | parent | next [-]

Great idea. We should reevaluate how effective these policies are. The ADA favored visible signs of disability accommodation for political reasons rather than the most essential services. Many historical sites are not available to the public due to this regulation.

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Panzerschrek 3 hours ago | parent | prev | next [-]

Public infrastructure is different. It should work for everyone. My argument is more about commercial products with profitability kept in mind.

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shooly 2 hours ago | parent | prev [-]

People in wheelchairs literally need them to live, they have no alternative.

People who don't update browsers for years (or even decades) do so willingly.