> The reason bug reports feel like a ‘waste of everyone’s time’ is likely because you don't have the right error logging or telemetry built into the app itself. Having to wait for a manual bug report from a user is already a failure.

Yes and no.

You want enough logging and telemetry that you can roll out an update to 2% of users and know if something is terribly wrong before you roll it out to the other 98%.

On the other hand, you probably don't want enough telemetry to detect that customer Jim Smith has trouble with WebRTC when joining calls without a microphone while using Firefox and Cloudflare Warp with split tunnels enabled.