In my company it's a bit more complicated, but I have the spirit of your thoughts. I think business software (such as the ERP-like software I work on) is often an entropy magnet from the complexity point of view. It doesn't strive to be simple and elegant because business / finance world is messy. Whether all the complexity and messiness of the financial world is accidental or justified, this is irrelevant for me because I don't care about their business problems. It will be soul sucking anyway.

Yeah I agree. And sometimes it is not really the complexity. For example, kernel or compilers are very complicated in certain way, too, but whichever company makes those products probably is way more stringent about the quality comparing to other companies that are happy to move forward with tons of bugs and tech debts.