>And in coding specifically, the speedup is real and comes with its own bill.

Oh so this article isn’t really about where AI spending is actually happening.

I HOPE people aren’t spending money on AI writing emails. That’s definitely not worth it.

Companies are spending the most on coding tools, not email writing. That’s the main value proposition right now.

It also doesn’t get into media generation and industries that use video or music.

It’s just a really narrow look at probably the worst use case for AI. Useless.

> I HOPE people aren’t spending money on AI writing emails.

They very definitely are. I'm seeing more and more front-line responses to customer support emails that are very clearly written by AI.

Here's an example from this week:

  Thank you for reaching out and providing all of those tracking and
  return details right away. I am currently checking in with our
  Returns Team to track down your package and see why there has been a
  delay in processing it since its delivery.

  As soon as I receive an update from our warehouse specialists, I
  will reach back out to you directly via this email thread with the
  status of your credit. Thank you so much for your patience in the
  meantime!

> I HOPE people aren’t spending money on AI writing emails. That’s definitely not worth it.

The engineers use the coding AI for everything they don't like to do that distracts them from doing what they like to do. So that's certainly a lot of writing emails, status updates, meeting notes, journaling, Slack messages, and prettifying slide presentations and so so so many docs.

So if you're aghast that hundreds of dollars of AI tokens per engineer per month is being spent on writing emails, you should be even more offended that the more expensive human engineer time used to be wasted on those tasks.

> Companies are spending the most on coding tools, not email writing.

They probably spend more on having LLMs just parse documents than writing emails than writing code. You maybe forget that most people are not programmers.

I use AI to shorten my emails, I write as I talk, and I ramble a lot in my head.

This comment is odd given that it's high on opinion without ever refuting the actual data given in the article.

Like it or not, many business people spend hours a day writing emails. The article pointed out specific data showing AI could reduce these hours spent while raising quality.

I'll take the article's actual data and research over your data-free spouts of "That's definitely not worth it" and "Useless".

Except that many companies are pushing "Use AI for everything" -- seriously. Because the CEO was told by KPMG or whoever that "AI is the future". And so yeah, they're pushing it regardless of whether it makes actual sense to use it or not.