Only two things come to mind:

1. Provide or find pro bono legal resources deeply familiar with EU DMA and similar antitrust regulations, willing to proof-check and improve this report, and perhaps advise on better channels to submit it.

2. Locate more affected end-users, including applicable members of the GrapheneOS Foundation and developers behind other distributions, make them aware of these efforts so that hopefully we submit a joint complaint. (Might get more traction, though AFAICT reporting is limited to EU citizens).

Happy to fork this into its own repository if it helps with collaboration.

The government and bank in question deserve to be named and praised.

I did actually alert BankID about this potential lock-in issue back when they announced they would be abandoning the SIM-based (and thus phone-independent) solution, to little understanding and just general comments about the cost of keeping the SIM-based solution alive. I guess now with eSIM being prevalent it wouldn't have made much difference anyway.

But just the thought of the potential to be completely locked out of everything from banks to online payments, logins to the public health system, tax filings (and basically all public sector services) just at the whim of Google or Apple's automated algorithms misunderstanding some random account activity, is a thought that should make everyone (and especially those in countries dependent on systems like BankID) afraid and demand at minimum:

Rights to:

- Due Process

- Accountability from Google & Apple and fines for when they do wrong

- Multiple warnings (with a right to know what you're being accused of) before being locked out

- Well-functioning complaint procedures with strict time frames

- Make the mere concept of banning users "for life" illegal

...from Google and Apple (and strict fines for them not adhering to them). Feel free to add more to the list.

Else we as a society can't depend on a smartphone as the main key to our lives anymore.

Raise the issue with both the consumer protection watchdog and the trade watchdog. This is a monopoly issue that's impacting consumer choice.

I’ve nearly decided to switch back to the code brick instead of BankID app. It’s less convenient, but with the way things are going, I’m just not sure I want to exist in the digital world much longer.