I visited the visa webs tie the article complained about. It was not very beautifully designed, but not especially awful either. This feels like one of those periodic Economist articles where the author vents about some personal grievance to fill up column inches during a slow news week.

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HexDecOctBin a day ago | parent | next [-]

The one big issue with Indian Government websites is that there is no single unified visual language, something that UX4G [1] is aiming to fix.

Other than that, I agree; this reads like the rantings of an young intern incapable of operating anything not built using whitespace-heavy "flat" interfaces.

[1] https://www.ux4g.gov.in/

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tcyrus 11 hours ago | parent | next [-]

The UX4G main site is partially broken for me

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fakedang 18 hours ago | parent | prev [-]

Imo, UX4G looks dated af too.

	▲	HexDecOctBin 18 hours ago \| parent [-]
		Clarity and predictability is more important than modernity when serving 1.5 billion diverse people.

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Gud a day ago | parent | prev | next [-]

Did you try using it?

I’ve applied for evisas to India multiple times, it’s extremely buggy and many times you’ll have to start again from the beginning… additionally, their payment processing is often not functional so you have to keep retrying the payment…

Once the visa is applied for, the process is usually quick.

	▲	anigbrowl 8 hours ago \| parent \| next [-]
		Part of the way. I didn't want to give them my personal data or money as I have no plans of visiting India.
	▲	heroiccocoa 17 hours ago \| parent \| prev \| next [-]
		I had a similar experience last year applying for an evisa. I think pay off the issue was related to the pages timing out before the extremely slow server somewhere in India could process the query and respond. My relatives on their iPads and few year old mid-range dell Inspirons could not manage and had to consult me for help.
	▲	RugnirViking 17 hours ago \| parent \| prev [-]
		I never had a problem with applying for an evisa myself - including stopping midway and using the resumption token thing. There was an awful lot of stuff to fill out, but thats a legal thing, not a web design thing. I do remember feeling the payment process was a little sketchy, but it worked alright

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awakeasleep a day ago | parent | prev [-]

It was a functional website that I could navigate easily!

I guess the “problem” was it didn’t use bootstrap icons

	▲	Gud a day ago \| parent [-]
		Did you try to apply for a visa? It’s a horribly buggy form