Yeah, it’s basically cheap operators pushing problems down. My wife was in this business, and worked for a company that gave them full control.

Basically they paid like $2-3/hr (15-25%) more and fired people who called out twice. Their turnover and shrink was like half of the norm and it was a really successful business.

Low turnover is a big deal in that business. Transient employees pilfer like crazy and fuck up more. You yield a good ROI on shrink with smarter labor. A fucked up preparation or stolen cold cut ham can cost a weeks labor.