To go after the non-developer side though they need to do a ton more work on governance & RBAC. It's sorely lacking for anything more than a tech company/startup team. You can't even selectively enable or disable Cowork & Claude Code per member on the team plan, it's all or nothing for everyone in the team.

I agree their products are super sloppy, but they are capturing the biz user market. They have the best brand and can clean up later. What other realistic options are there that the CTO can click-ops their access to a great model and put per-person billing limits on? (wouldn't matter, they asked for Claude) We've disabled code for them all, our devs can use their claude enterprise from the CLI if they want.