I realize this is very much not the point, but the fact that the "Active Incident" banner is green is upsetting.

The banner's colour is based on the "Incident Status;" it's green because services are currently operational. It would be yellow or red if the impact were more severe.

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dxdm 2 days ago | parent [-]

Using only color to communicate the status is confusing. If you want to communicate something, it's often best to just say it. The color can be a visual reinforcement of that. Then your explanation would not be needed.

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Kesseki 2 days ago | parent [-]

We do say it. That's what the "Incident Status" field is there for.

	▲	dxdm 2 days ago \| parent [-]
		But that's not were the confusion is created. I don't even see the status field on mobile without scrolling. You don't have a missing status field, you have too much confusion, because the field and/or the color have a placement mismatch.

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dlcarrier 2 days ago | parent | prev | next [-]

Their monitors don't seem to be detecting the outage. Sometimes they run directly on the server, and aren't able to detect routing or DNS problems.

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NewJazz 2 days ago | parent | prev [-]

We're operating normally, but with reduced redundancy. We continue to work with our upstream ISP to identify and resolve the issue.