Although I only post here personally, I work for Let’s Encrypt.

number6 2 days ago | parent | next [-]

Thanks you for your work!

ofrzeta 2 days ago | parent | prev | next [-]

It would be better to say this upfront. I am not blaming you in any way but this would prevent responses such as the parent's (hopefully).

dlcarrier 2 days ago | parent | prev [-]

Let them know that they're having an outage. If their monitors aren't telling them so, they might need to host them off-site.

	▲	Kesseki 2 days ago \| parent [-]
		Let's Encrypt is operating normally. If you're having trouble, please post the details on the community forum so that folks can help you out. There is external monitoring in place.