I have a lot of fun memories about when I moved to SF in 2006. Among them was meeting Craig and interacting with him casually a handful of times. He was a regular at Reverie in Cole Valley, where a good friend and mentor of mine was also a regular. The two of them were friends and times I'd meet with my friend, i'd sometimes talk to Craig. He always seemed kind and had a sharp wit. I remember the first time I met him, my friend introduced me and said I had just moved to town. I blurted out, "know a good way to find an apartment?" Craig gave me a good-natured eye roll.

I asked him one time what he was doing. Answering emails, he said. Customer support emails. I think he really enjoyed that part of the business.