i like their gear, I bought a whole bunch, but I couldn't and can't figure out how to give my wife access to their Protect app as well. It's absurd to the point where their MFA sent doesn't work when trying to authorize her - and judging by reddit posts etc I'm not the only one. Such mundane things are where UI falls apart, wrong details. Instead of giving elves resources to pack each individual rackmount screw, if they spent some more time on workflows and software, they'd be a truly great company.

I created a user for my wife, set up the Protect App on her phone and she has the same access to the cameras as me.