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mrguyorama 2 hours ago

This is only remotely true in the shithole that is US business culture.

In better places, among better people, you run a good call center because it improves your brand value, and helps people, and solves problems, and you started your business to make things for people or fix things for people.

Then some jackoffs on HN say that your country is "Dying" because it isn't minting any trillionaires.

datsci_est_2015 2 hours ago | parent | next [-]

One of the only non-local businesses that continues to be viewed positively (in my circles) in the US is Costco, who managed to align their incentives (mostly) with their customers by generating revenue from membership rather than product margin. I’ll admit that the layout of their stores is a bit anti-consumer, but that’s a minor transgression imo.

Their business model almost makes them more comparable to cooperatives rather than corporations.

I’m with you - I don’t think this is necessarily an issue with economic systems, but with culture. Specifically the culture that the wealthiest Americans have imposed upon the less wealthy.

t-writescode 36 minutes ago | parent | prev [-]

This is grass greener logic.

Try cancelling a flight on British Airways months in advance.