I had the pleasure of communicating with the AI bot of FedEx (in Germany) today:

  > Everything is sorted out! 
  > Everything is now sorted out, and I hope this solution works well for you.

Of course nothing was sorted out (several mails and a call to the distribution center did sort things out).

▲ phainopepla2 2 hours ago | parent | next [-]

Reminiscent of when coding agents fail to fix a bug and keep digging themselves deeper into a hole.

> I understand the problem now, I just need to... > I was wrong before but the issue is now clear, let me... > I have complete clarity now! I'm going to...

▲ ahartmetz 3 hours ago | parent | prev | next [-]

I've also had a customer support chat bot give me completely wrong information. I could guess what was actually true and knew that there'd very likely be a workaround - involving actual people - to do what I need to do (which turned out correct), but it pissed me off anyway.

▲ rschiavone 5 hours ago | parent | prev [-]

I hate how chatbots call it a day after providing an unhelpful solution

	▲	lqet 5 hours ago \| parent [-]
		Before calling it a day, this chatbot actually apologized for answering 3 hours too late because there were so many request at the moment.