The premise was flawed from the get go. It should have been when you release a game it should be sound,

NO DAY 0 patches,

free of bugs that prevent in any way completing the game or cause serious annoyance,

a way to have a digitally bought game made offline, and play offline.

If it's an online game, then after X years, or before abandonment by the studio release a vm that holds the server code, so the addicts could host their own shit.

That's all. But it was fucked from the get go, maybe literally started by a lobbyist. Or simply Ross Scott was simply didn't know what he was doing.