its surprising to HN tech crowd but a well implemented support agent gets higher reviews and successful resolutions than humans

aaron425 4 hours ago | parent | next [-]

Can you cite a source or study for your assertion?

	▲	vanuatu 4 hours ago \| parent [-]
		personal info maybe will be public soon with earnings calls? We’ll see!

tencentshill 3 hours ago | parent | prev | next [-]

Are frustrated hangups before any resolution is reached a part of that data?

	▲	vanuatu 2 hours ago \| parent [-]
		yes, it counts as unresolved

c'mon listen to yourself