> I see absolutely zero value in something like Fin.

The value, of course, is that there is a website with a chatbox that some MBA can type in "never give any refunds anymore for any reason", and it just updates the AI support agent and sends an automated "I deserve a promotion and a raise" to their boss.

▲

aurareturn 5 hours ago | parent [-]

Yes. I agree. When I look at Fin's home page and marketing, I think to myself that this stuff can mostly just be text documentation given to an LLM. It's a tool built for MBAs but most of the work is done by a software engineer to give Fin that context in the first place.

So all Fin is is a UI on top of the context engineering done by a software engineer who integrated with Fin. It's extremely easy to duplicate Fin's UI and get rid of the $250k fee.

▲

spwa4 4 hours ago | parent [-]

Well, it's a few weeks of work, systems integration, and you'll need an SRE too if you're hoping to run it on any scale. But yes, I agree.

▲

aurareturn 43 minutes ago | parent [-]

You'll need an SRE for Fin too. How else can Fin get access to your customer's data?

It takes the same amount of time to build a custom agent as an agent on Fin. All Fin does is provide a fancy UI for non-technical people to create rules.

They can create the same rules in plain text. If they want a fancy UI like Fin to do it, just build one in a day.

▲

spwa4 39 minutes ago | parent [-]

They call it rules? Because of course one of the defining properties of LLMs is that they can decide to deviate, reinterpret, or ... rules. Which makes them more like guidelines, or so the meme goes.

	▲	aurareturn 14 minutes ago \| parent [-]
		And why would Fin's LLM solve hallucination/deviation over Claude/GPT? A rule is just a line of text to an LLM.