I'm starting to think it's wise to call a business's support line before ever doing business with them. Actual human immediately? You're at the top of the list. Phone menu labyrinth followed by a human? Ok, fine. Chatbot? Eliminated from contention.

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jsbg 4 hours ago | parent | next [-]

That was a scene in The Office. The salesmen phone the cheaper competitor's customer service while on a sales call to let them see how long they would wait on hold if they needed support.

That said, I had an experience recently where the chatbot replaced the phone tree that led to a human and it was very helpful.

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anon7000 4 hours ago | parent | prev | next [-]

Phone menu labyrinth is worse than chatbot in some cases. Depends on the phone menu and the chatbot.

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ArcHound 4 hours ago | parent [-]

I saw a game, where you played as a poor Soviet soldier that accidentally sent nukes to USA. To save the world, you had to navigate a phone call labyrinth to alert USA defense systems for missile interception. I haven't laughed that much in a hot minute.

	▲	rahimnathwani 3 hours ago \| parent \| next [-]
		https://papercookies.itch.io/coldline
	▲	computerfriend 3 hours ago \| parent \| prev [-]
		Do you have a link? Would play.

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ChicknNuggt 5 hours ago | parent | prev | next [-]

At the rate that we are going. No companies would have humans at the end

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vdfs 3 hours ago | parent | prev | next [-]

You would be speaking to an AI instead of chatting with it

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shepherdjerred 4 hours ago | parent | prev [-]

The issue is that companies will be acquired/cut costs