| ▲ | Robdel12 8 hours ago | |
Huge congrats to the intercom team on that! Intercom was pretty great for me during my Percy support years. Their current AI direction is rough, though. When I went to use them for my product I was (am?) building, I found intercom unrecognizable with the entire ai pivot. Honestly made me sad but that’s how it is these days | ||
| ▲ | banksybugg 7 hours ago | parent | next [-] | |
They’ve been responsible for a number of crashes in our iOS app since they switched to agentic coding. It’s become our most unreliable 3rd party library. | ||
| ▲ | schnebbau 7 hours ago | parent | prev [-] | |
It's a win, but I'm not sure its the win they were hoping for. A regular congrats is probably sufficient. | ||