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	▲	pearceman 5 hours ago
		I work on Novu with Dima, so biased, but happy to answer anything. Fastest way to see what it does, no account needed: `npx novu connect` The part we care most about isn't connecting an agent to a single channel; plenty of tools do that. It's keeping one synced conversation thread across all of them. A user can start in Slack, continue over email, and the agent has the full history, rather than treating each channel as a fresh, amnesiac bot. One agent, every channel, one conversation. It's built on top of our open-source notification infra. (github.com/novuhq/novu). Connect is the agent-to-channel layer on top. What would you want to wire an agent into that you can't today?