>"We're experiencing more problems with the products and services we use. Those problems are more severe, they make us angrier, and they produce lingering stress. More and more, we are seeking revenge on the businesses that piss us off"

The humble Hot Pocket is the perfect analogy for this. Since the dawn of time, every single Hot Pocket included its own crisping sleeve, that served as both a cooking vessel and eating utensil. The perfect microwaveable snack. And yet, in all of their wisdom, our corporate overlords have declared that they've "cracked the code" through various ingredient changes, to where it's no longer necessary, and through a combination of that plus some vague language around environmental concerns, we no longer need it. So now every Hot Pocket costs the same as it ever did, but gives us a strictly inferior experience. Copy and paste this "Screw you, I don't care because I know you'll just have to deal with it" attitude across all of society, and you get what we have today.

You should see what they did to our Pop Tarts man. The world has moved on.