The major differentiating factor that Google has had in every product category is that their products are free and you have to deal with ads (and they monitor your behavior for profiling you and your interests).

GMail and Google Maps were revolutionary when they came out, sure, but the vast majority of Google's products now are... fine? at best? And a lot of their "big products" were acquisitions that they absorbed in order to further the core goal of the business - to organize all the world's information and use it to serve ads to people.

Meanwhile, Google has a litany of products they've started internally, launched, ran for a while, and then let stagnate or canned entirely; anecdotally I've heard that this is because your bonuses at Google hinge on your ability to launch a product and not your ability to support a product, so it's beneficial to get something launched and then immediately leave to go launch another project rather than polish the one you just launched into something to be proud of.

I'm not sure if that's true, but it would certainly explain a lot; if Google launches something and it's bad or it doesn't click, they just give up on it. Google Wave, a half-dozen chat apps that I can think of, Stadia, and dozens of others. Things that Google launched, which had problems or didn't hit mass adoption instantly, and then just petered out and were retired with all of the time and energy and money put into them arguably wasted - products that people wanted, and wanted to succeed, but which weren't revolutionary successes at launch so they weren't worth further investment.

Meanwhile, they (and most of the industry) are pushing AI for some reason despite the fact that almost no one actually wants AI to be the only way that people interact with information.

This all reinforces what I've been saying about Google for decades: they're not creating things that users want to use, they're creating things that they want users to use. Sometimes those things align, but when they don't then it's not worth further investment (except, apparently, AI).

I think it’s a major feature gap that Gmail (paid or free) cannot create filters on headers.

I also can’t do wildcard filters on “to” or “from”. For example, in my GApps I have it set up to route all emails not associated with a specific user to my primary user. So that it’s easier to make throwaway emails. I want to filter all to:`X.X@domain.tld` to a certain folder. No can do.

It just feels restricted.

> but I'd like to request that you give examples of what competing products are categorically better

Personally I much prefer Fastmail to Gmail. The site is way faster and more cohesively designed. Fastmail supports jmap, and way more imap extensions (including push support on Apple mail). They have helpful humans handling support requests. And they do all of that with what seems like 1/10th or less the number of employees.

The only thing I like more about Gmail is their native mobile apps. Fastmail’s official mobile app is a web view.

> Gmail, Docs/Drive/etc, Google Calendar

MS is the overwhelming favorite in each of these markets if you only consider paying users.

Funny. Search is the only thing that is outstanding as it is the big revenue arm, that and youtube.

The last time i tried using gmaps i got ads and the thing could figure out where i was on the roads. It was comical as i always remembered google maps being better than apple. Today tho, apple beats them hands down.

Googles products that do not get cancelled are pretty mediocre in todays market. They can build useful things but if it doesnt have ads in it, it gets axed

"defined their product category" means it used to be outstanding, not that it currently is outstanding.

"among the most popular" doesn't need either of those to be true.

Wow I wonder why maps and gmail are extremely popular by the company that controls the largest browser, search, android, and advertising. It's based solely on their merits and not abusing their monopolistic position to thwart competition right?

They are popular because they are free.

I have to use Gmail at work and it is just terrible.

Garmin was and is better than Google Maps and Mapquest was better than Google Maps when you needed to print directions. If Google didn’t have Android would maps matter as much?

Apple Maps and Waze is better for directions. Apple has better CarPlay integration and HUD. Google Maps is way better at searching for things like restaurants or local businesses but not as much the nav part.

MapBox[0] does a good job. I think they use OSM maps.

I don’t think it has a public interface, though. It’s really a developer resource.

[0] https://mapbox.com

I think that is very much GPs point.

Is there a better Maps app?

I guess those gaussian splats on Apple Maps could be p. neat.

Time moves on …

Yeah it's great until they absolutely destroy you like Unisuper or Railway.

Support is part of the package when it comes to product and their support SUCKS.

I would absolutely NEVER use GCP for any business I was in charge of. Google cannot be trusted.

I agree, but it’s definitely getting worse. It’s a lot less focused than it was.

It's … okay … but it still falls down in a fair few areas? It's crap at finding restrooms. Finding a stop on the road is also difficult, as it seems like it just defaults to a basic radial search, when as a driver you want things down-route, not radially out. All the AI in the world can't seem to figure out when I'm looking for gas or food that closed businesses are not results I want to see. It eats enough CPU to melt phones, such that Android now has built-in support for this?!¹. Attempting to report things often goes in vain². Some of the notifications need work ("object in road ahead" … I'd kill for what lane! this one is just anxiety in a notification), and it'd be nice to see the lane designations ahead of time (it only shows them once you're like <1mi out). I've never gotten the AI-home detection to work. Attempting to navigate to the house of anyone with an Irish name gets me a bar, and the forced-voice-navigation when in a car means I have to be able to pronounce the destination. Google does not seem to grok that sometimes … there's a person in the car who is designated navigator. They can type, it's fine. Some turn directions could be better if you incorporate more precise language into them³. Some directions could be abbreviated "Navigate to I-4 North": I live here, I don't need step-by-step hand-holding to the interstate, but I'd like to plug in the destination before the car is rolling.

¹literally, phones can now demand you put them in A/C b/c they're dying

²I reported once that a jetway was 3D modeled as being like 8 stories high. Google couldn't confirm that, and closed the request. I reported a business as not being present, while my GPS showed me as being at the alleged address, that also couldn't be confirmed. My GPS trace would have seen me walk the whole block, twice!

³as designated navigator in my relationship, I can tell her "leftish" or "rightish", and she understands what I mean. Where I live a lot of the intersections' designs appear as if a civil engineer was given artistic license, and so sometimes the direction is "5-way intersection, left-ish". "Left" is a bad direction when there are two lefts. Of course … me & her have developed a fairly extensive lexicon over years of long road trips, too.

After 20 years of consumer GPS goog offers Sub-Garmin quality navigation service, and a generous helping of UI non-intuitives.

I find Apple's Maps directions to be slightly better, nowadays. They're more intuitive.

... 20 years of not remembering that I only ever want to see distances in km

I really like Fastmail. It’s just - clean and lightweight. It loads much faster. Has all the features you actually need. No mystery meat. And the UI doesn’t churn every few years for no reason.

  > Why would I build my little web-apps and backends in the cloud when I can run things faster locally?

> Why would I build my little web-apps and backends in the cloud when I can run things faster locally?

Because in a lot of companies, your machine is actually just a portal to a remote desktop.