| ▲ | hitekker 2 hours ago | |
Billing statements disguised as marketing nudges is a cromulent business practice until the SaaS start sending bills to collections. I think the author is being kind, both to themselves and startup practicing dark patterns. He walks through his own thinking, raises important questions and also gives the benefit of the doubt that I wouldn’t give. IMHO, the article gets ahead of criticism well: accepting the valid critiques while also confining the weird/lazy ones to downvotes. | ||