> With all the hate Ticketmaster has gotten and all the other ticketing platforms out there, I'm surprised Ticketmaster still has a hold of pretty much the entire market.

That's the thing. Everyone hates Ticketmaster... but forgets that the venues and even many high profile artists could easily cancel their contracts with Ticketmaster. Ticketmaster takes the blame, rakes in the cash and distributes the cash to venues and artists. Everyone in the industry is complicit.

On top of that, I 'member the times here in Germany before the big gun Eventim took over, getting tickets used to be a clusterfuck before as your average 1000 seats venue just can't be expected to build a system that doesn't collapse under (often literally) hundreds of thousands to millions of fans.

The fix would be legislation, but given the amount of money in live events... it just won't happen.

Precisely this. Ticketmaster's entire business model is based around taking the blame. Artists don't want to set a face value for their tickets that represent a realistic market-clearing price, for fear of being seen as greedy; this leaves a lot of money on the table for scalpers. TM scrape as much of that value back for artists and venues, who get a cut of all the fees and charges and "authorized secondary resale". Selling tickets is the easy part; the secret sauce is selling tickets for as much as possible, while allowing the artists to pretend that they're being sold for a "fair" price.

Complicity assumes every venues has the same options, but they don't.

Pearl Jam tried to tour without Ticketmaster in 1994 but several venues turned them down because of contracts. They ended up signing with TM a few years later. https://www.rollingstone.com/music/music-news/pearl-jam-taki...

When signing with TM is survival and not signing means your venue sits empty or your band has a hard time booking large venues, that's not a free choice. That's just coercion.