Valve famously has a very flat org structure so it's possible that that problem just isn't sexy enough for someone to pick it up on their own, without being told by a higher-up.

I wish they offered remote; I'd happily work there doing those sorts of unglamorous bug fixes. High-reliability engineering is my jam.

People keep blaming the flat org, as if conventionally-organised companies never had any bugs or never focused on very visible and marketable features rather than bug fix.

In fact, the flat org allows a random person to work on a niche bug management doesn’t seem to care about, which wouldn’t be possible if you had a boss breathing down your neck.

They say they have a flat structure. People who have worked there, despite some axe-grinding, indicate otherwise.