Why was 'can a user request a different email' not literally the first test that comes to mind when making something like this? Do they not test anything because the scale is too big?

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frollogaston 12 minutes ago | parent | next [-]

Shouldn't even have the ability to reset the user's own account

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gdulli 4 hours ago | parent | prev | next [-]

The nature of the invention is for people to relieve themselves of the burden of having to use their minds. And while there will be exceptions, (including, I'm sure you: the person reading this comment,) the vast majority of people are hungry to use AI in that spirit of being able to be lazy.

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quantummagic 3 hours ago | parent [-]

Lazy can be a good thing. Since time and attention are finite and not fungible, it allows you to do something else. There's a reason we're all too lazy to do long arithmetic with pen and paper, instead relieving the burden of using our minds by outsourcing to spreadsheets and calculators. Not only does it allow us to think at a higher level of abstraction, but it also means we can take our kids to the park more often.

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wizzwizz4 3 hours ago | parent [-]

https://thethreevirtues.com paraphrases something Larry Wall wrote in Programming Perl:

> If we’re going to talk about good software design, we have to talk about Laziness, Impatience, and Hubris, the basis of good software design.

sourced from https://bcantrill.dtrace.org/2026/04/12/the-peril-of-lazines..., where Bryan Cantrill makes the point that:

> The problem is that LLMs inherently lack the virtue of laziness. Work costs nothing to an LLM. LLMs do not feel a need to optimize for their own (or anyone’s) future time, and will happily dump more and more onto a layercake of garbage.

which I think is interesting, albeit somewhat tangential to the current discussion.

	▲	sebastiennight 2 hours ago \| parent [-]
		I don't believe this is true. Remember the "ChatGPT lazy winter" 2 years ago? (https://hn.algolia.com/?dateRange=all&page=1&prefix=true&que... ) That was truly "lazy", as in "yo... I'm not interested in doing this so I'll half-ass it or just tell someone else to do it". The kind of "lazy" that is mentioned in your quote is "I don't want to add work to future me's life". I don't think "lazy" is the right word for it.

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joshuat 4 hours ago | parent | prev | next [-]

In their defense, they asked the LLM to make no mistakes

	▲	SXX 3 hours ago \| parent [-]
		And it did no mistakes. System worked exactly as LLM intended.

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TZubiri 4 hours ago | parent | prev [-]

Because software professionals are conflating simplicity of user experience with simplicity of dev experience.

During development they were likely not thinking of the user experience, nor even the support agent experience, but on their development experience, they asked the LLM to develop the chatbot, and it worked, and the speed was documented and reported upstream so that shareholders invest, if there is any forethought it would go against the narrative of AI becoming the engineer or 100xing productivity.