Some business users spent ~30 minutes on an internal process, and we prototyped an "Agent" in Slack to take over. At first it didn't work, then it didn't work some more, eventually it ALMOST worked. Then one day, it worked, and the old business process died never to be revived.

Now it sits in a slack channel, and I watch it doing work, responding to ambiguity, and taking feedback/edits all day. It's unreal. It's literal magic. It saves a HUGE amount of time and gave us a pattern to do more.

This is the real deal. It's not easy to find problems with the right shape, and it's not easy to build agents that fit even when you do... but once it clicks, it clicks.