So maybe it'll stop taking three requests, 1-2 months, and a certified letter every year to receive your tax refund?

HMRCs digital services in general are pretty good, but refunds not so much.

My self assessment refund came through within days of submitting my assessment.

	▲	alibarber 13 minutes ago \| parent [-]
		Yes I have also received payments for refunds of PAYE automatically within a month or two of no action on my part.

Forcing people through all that means they collect more interest and I assume some people don’t bother.