| ▲ | grumpymuppet 2 hours ago |
| I bet a huge amount of that is on your head, or if it is factual, a function of a toxic work culture where people are primarily incentivized to "outperform one another" rather than arrive at collaborative solutions. The wealthy/owner class once again consume all of us -- here through AI -- because we cannot agree to work together. |
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| ▲ | closeparen 2 hours ago | parent | next [-] |
| Many companies, including in their software development functions, are oral cultures rather than literate cultures. |
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| ▲ | jason_oster an hour ago | parent | prev | next [-] |
| "Collaboration" is bullshit. https://news.ycombinator.com/item?id=47484519 |
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| ▲ | vitally3643 2 hours ago | parent | prev [-] |
| No. It is a well established fact that the majority of users will not read documentation of any kind. This is not a new observation, it's been a meme in developer circles from the first day computers showed up in the workplace. You can step off your high horse now. |
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| ▲ | satvikpendem 2 hours ago | parent | next [-] | | It's not just docs too, it seems to be some general phenomenon that users don't read most anything on screen. This is from almost 20 years ago [0] and the original stretches back almost 30 years now [1]. [0] https://www.nngroup.com/articles/how-little-do-users-read/ [1] https://www.nngroup.com/articles/how-users-read-on-the-web/ | |
| ▲ | socalgal2 2 hours ago | parent | prev [-] | | In my defense. (1) I can't find the docs (2) I can't find the relevant docs (3) after having read several irrelevant docs they still don't answer my question but the question I need answering isn't actually in the docs. | | |
| ▲ | pixl97 an hour ago | parent [-] | | I would add on that if AI doesn't seem to understand your docs then humans are going to have an even harder time. I've seen where when AI is asked a question on how to use some particular feature of a piece of software it couldn't get a working answer. I read the documents myself and was just as confused. Then looked up customer tickets around said feature, and they were confused too. I've taken that as a pretty good metric that if AI can't parse your documentation, your documentation is bad or wrong and needs to be rewritten. |
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