You seem to have taken offense on behalf of the people working there. But I'm not attacking them nor seriously questioning their abilties/qualifications/performance. The slight reference I made to such was in an exclusive rhetorical device -- the situation presented cannot be, unless something unbelievable is occurring.

It's the organisation, its culture, the greater culture surrounding it, and the marketing that I have a problem with.

> they are lying

Yes, it's incredible.