I see nothing wrong here. You cannot fight several teams of customer retention (no idea how it’s called) when you are already deep in their hands. Sometimes the best way is to remove or limit their products.

> customer retention

I suppose you're referring to engagement maximization algorithms (my words) of socials?

> already deep in their hands

If a person observes they're sensitive to these, do they really need an additional device to disrupt their reactive behavior and be a little bit more deliberate in what they do?

> remove or limit their products

Is deleting the apps or using them in moderation[1] really so hard?

[1] One form of moderation I've found is to disable notifications for those (if not all) apps. Again, seizing control instead of being reactive to whatever some platform/app/device decides to shove down your throat at any given time.