I work I Ag retail (agronomic services, chemical sales) and while we have an IT department, a decade ago I’d occasionally act as “local” tech support and double a coworker’s RAM when their combination of browser/office/database front ends stopped gracefully fitting in 4GB (and later 8GB). I would also migrate them from HDD’s to SSD’s, and set them up with backups.

But even I haven’t done that in several years now, once IT moved to providing 16GB memory and SSD’s as a baseline, there’s really nothing left in a box to upgrade. I’m quite happy enough to not have to care.