Not surprising. I've been looking at potentially getting one for my mother. Her last Windows 10 laptop is pretty long in the tooth, and there's no way in hell I'm getting her one with Windows 11 on it.

The Neo seems to fill the same niche that the Chromebook once did, and, since she's already in the Apple ecosystem due to her iPhone, an "Apple Chromebook" seems like an attractive proposition.

iPad is the happy path for parents I've found. Zero support calls, just the occasional "This is spam, right?" question.