a human would have noticed something different about the requests it was getting, or the frequency of requests, and as soon as it noticed a shift, it would have carried that knowledge forward and intensified the scrutiny if something seemed off- eventually communicating it up the chain.

- instead of the ai context dying.

in the ai case, information only survives to the extent where the ai is empowered to store a note or notify a manager of an observation. Anything that does not result in sending a message/storage is wiped

At the scale of facebook, humans are underpaid call center agents who are required to follow a script and don't have to the authority nor any incentive to scrutinize requests.