> Most Microsoft purchases at a large organization are rational only because of how much the company has already sunk into Microsoft. Microsoft's strategy had never been centered on their software succeeding on its intrinsic merits.

Microsoft has lots of crappy software, and I personally find MS Office rather irritating, but I'd still argue that it's the best office suite currently available. Like yes, it has lots of bugs and weird misfeatures, but all its competitors are either buggier or only have less than a tenth of the features that MS Office does.

> Microsoft's strategy had never been centered on their software succeeding on its intrinsic merits.

Microsoft used to build the best stuff. I'm not sure when that ended, I just remember the decline. I used to -jump- at release day for their latest OS version. Their dev tools were considered top tier and I used to like Word. Now every interaction I have with a MS product is painful and my trust in them is so far negative that I always assume the worst for every interaction. Wanna keep playing Minecraft without an MS account? We -promise- not to stop allowing you to do that after we buy it..... Want to use your computer without us advertising? Want to even use your computer without MS as a gatekeeper for your login? I have no idea why anyone would give them a dollar other than lock-in.