So you need to waive even the right to sue to use Office? I didn't think it was so bad...

Arbitration agreements are de rigueur in EULAs, terms of service, and all sorts of other contracts.

	▲	wombatpm 2 hours ago \| parent [-]
		Until there is a coordinated effort for every user to demand arbitration. Suddenly a corporation wants to combine all complaints into a single case, because each arbitration has a fixed cost for the corporation.