| ▲ | garygao 2 hours ago |
| iMessage for Business is very restrictive and has a really long approval process. On top of this, it also sends gray bubbles and doesn't allow any outbound, which prevents consented outbound use cases such as form fill text back. |
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| ▲ | satvikpendem 34 minutes ago | parent | next [-] |
| > iMessage for Business is very restrictive and has a really long approval process For good reason, so companies don't abuse it. |
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| ▲ | monocularvision 5 minutes ago | parent | prev | next [-] |
| “Consented outbound use cases” This is top-of-the-line corporate jargon. |
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| ▲ | angulardragon03 an hour ago | parent | prev [-] |
| > also sends gray bubbles Incoming messages are _always_ gray on iOS, irrespective of the use of iMessage or SMS. Your solution is not any different in this regard. |
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| ▲ | 542458 39 minutes ago | parent | next [-] | | It looks like in iMessage for business, the phone’s user’s outbound messages show as dark grey (as opposed to normal iMessage and SMS/RCS which show outbound messages as blue and green respectively). I assume this is supposed to communicate that you’re talking to a different sort of entity, not a normal person on a phone. Personally I don’t see why you’d care. My business isn’t trying to pretend to be a normal person using a phone, so why would it matter? https://www.apple.com/ios/business-chat/ | |
| ▲ | smt88 an hour ago | parent | prev | next [-] | | I’ve never seen a gray bubble and have received incoming messages from all different types of accounts | | |
| ▲ | collinrapp an hour ago | parent | next [-] | | Then there’s a misunderstanding here. I have an iPhone. When I open my Messages app and view a conversation with someone with an iPhone, my outbound messages are blue and their messages to me are gray. When I open a conversation with a non-iPhone user, my outbound messages are green and their messages to me are still gray. Are you sure you’ve never received a incoming gray message? Because that doesn’t seem possible, unless you’re talking about something other than what I and the person you responded to are talking about. As far as I can tell, the OP’s insistence that their service won’t send gray messages seems entirely disconnected from reality. | | |
| ▲ | garygao 32 minutes ago | parent [-] | | yes, what I originally meant was that Apple iMessage for Business has gray bubbles for the messages that you're sending (or the ones that would normally be blue) |
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| ▲ | 44 minutes ago | parent | prev [-] | | [deleted] |
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| ▲ | ada1981 44 minutes ago | parent | prev [-] | | Incorrect. |
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