I hate video calls, but sometimes is so much easier (and really faster) to align with someone over a complicated issue. feels almost counter intuitive but the more complicated the matter the easier to align over voice / video than text in my view

I think it depends on the person. For me, for example, text work best for any kind of question, no matter how complex. On the other hand, for simple questions, when I just want to chat, I'll opt for a call or meet in person.